All trends
18
New Brand Relationships
Conscious Consumer
Environmental and social claims face increased scrutiny. Purpose is valued when translated into evidence.
Part of the Circular Economy — Waste is raw material.
See the full territoryWhy it matters
Why Conscious Consumer matters
A promise without proof can destroy more trust than silence.
Opportunity
Opportunity linked to Conscious Consumer
Link commitments to products, operations, and comparable metrics; communicate progress and shortcomings clearly.
Strategic question
What concrete evidence supports the impact promise you repeat most often?
sustainabilitypurposeevidence
Source: IBM — Consumers and Sustainability, 2024 