All trends
17
New Brand Relationships
We Are All Experts
Reviews, comparison sites, communities, and AI allow consumers to research before speaking with a brand.
Part of the Creator Economy — The individual as a medium.
See the full territoryWhy it matters
Why We Are All Experts matters
Controlling the narrative is less effective than providing verifiable evidence.
Opportunity
Opportunity linked to We Are All Experts
Publish honest comparisons, limitations, proof points, and answers to real objections.
Strategic question
What will customers discover from third parties that they should hear first from your brand?
decisionreviewstransparency
Source: Google — Consumer Insights, 2024 