Authors: Denise Sánchez and Rafael Baquedano
If we seek to design new products and services, conducting user research is essential because it allows us to explore the real needs and problems of the people for whom we want to design a solution.
To conduct user research (UX Research), there are methodologies, techniques, and tools that must be applied to our projects, and the result of this process will allow us to understand design opportunities and challenges.
If you believe you need preparation to conduct your own UX Research, here we will review some online course alternatives to learn or deepen your knowledge in user research.
It is an e-learning company that offers UX courses and diplomas in Spanish. Its courses aim to provide knowledge regarding the fundamentals, techniques, methods, and trends of user experience. In line with research, they offer the course "Planning a user research" aimed at understanding the essential points of a user research plan.
Courses offered:
- Tree Test: evaluate your information architecture.
- Eye tracking.
- Heuristics of UX Applied to VR and AR.
- Planning a user research.
Prices: all courses cost $17.
Language: Spanish.
Website: Aprende UX
It is an academy based in San Francisco that offers a career in UX user interface design through its Academy program, but if you are not looking for long-term training, they also offer online courses to learn key concepts and practical skills.
Course offered: UX & User Research.
Prices: $399.
Language: English.
Website: Designlab
It is a community that has gained strength in recent years and has a wide catalog of online courses aimed at all people who want to learn simply and at a low cost. In relation to UX Research, we can find the following courses.
Courses offered:
- Introduction to UX Research.
- UX: Usability and User Experience.
- Ethnography applied to product and service design.
- Digital product design with Lean and UX.
Prices: from $6,990 to $10,400 Chilean pesos.
Language: in some cases the audio is in Spanish and in others in English with Spanish subtitles.
Website: Domestika
It is an online design school originating in Denmark, and its courses have internationally recognized certificates covering the entire field of UX Design. One of the online courses in the UX Research specialty is "UX Management: Strategy and Tactics," focused on leading UX teams and user experience management practices.
Courses offered:
- User Experience: The Beginner’s Guide [level 1].
- Design Thinking: The Ultimate Guide [level 1].
- User Research – Methods and Best Practices [level 2].
- UX Management: Strategy and Tactics [level 2].
- Data-Driven Design. Quantitative Research for UX [level 2].
- Accessibility: How to Design for All [level 3].
- How to Design for Augmented and Virtual Reality ( [level 3].
Prices: you can access all courses by purchasing a student membership for $8 per month or a professional membership for $11 per month.
Language: English.
Website: Interaction Design Foundation
It is an e-Learning company originating in Peru that is backed by Continuum, an organization that provides business consulting services. All courses are related to UX / Service Design and feature prominent professionals in Latin America.
Courses offered:
- User experience.
- UX Research: Finding needs and insights.
- Behavioral design.
- Introduction to Usability principles.
Prices: from $99 to $185.
Language: Spanish.
Website: Medu Academy
It is an academy belonging to Multiplica, a strategic design consultancy primarily present in Latin America. The training program is aimed at independent professionals. The courses are constantly changing, and the invitation in this regard is to be attentive to available spots and dates.
Courses offered:
- Research Mapping: tools & tips.
- Introduction to behavioral economics and product design.
Prices: from $130,000 to $280,000 Chilean pesos.
Language: Spanish.
Website: Multiplica Academy
It is a globally recognized consultancy that offers a training program primarily aimed at teams looking to build a unified approach and understanding of user experience. Within the UX Research specialty, they offer around 10 online courses, one of them being "Remote User Research," a course with a special focus on remote usability testing.
Courses offered:
- Usability testing.
- User interviews.
- Discoveries: Building the Right Thing.
- Measuring UX and ROI.
- Analytics and User Experience.
- How to Interpret UX Numbers: Statistics for UX.
- Journey Mapping to Understand Customer Needs.
- Remote User Research, among others.
Prices: courses are aimed at work teams and cost $15,000.
Language: English.
Website: Nielsen Norman Group
It is a consulting and research company based in Mexico. Among its services, it offers a training program aimed at organizations looking to start or improve the capabilities of teams in charge of experience design. The Team Design program includes workshops, seminars, and coaching.
Workshops offered:
- User Research Workshop for Conceptual Design Discovery.
- User Experience Evaluation Workshop with Interactive Systems.
- Strategic Positioning of Design and User Experience (UX) Evaluation Workshop.
Prices: not available.
Language: Spanish.
Website: Sperientia
It is an E-Learning organization based in San Francisco that offers a wide range of online courses for students, businesses, and governments. Its design, technology, and science courses are led by expert instructors, and new related topics are offered every month.
Courses offered:
- UX Research and Journey Map.
- UX: laws and fundamentals applied with practical examples.
- UX / UI Design: Fundamentals in User Experience.
Prices: from $9.99.
Language: Spanish.
Website: UDEMY
It is an academy belonging to Nikki Anderson, a German researcher and consultant who seeks to contribute her knowledge and experience to the UX community. She offers courses, challenges, and recordings of user research seminars.
Courses offered:
- Introduction to User Research Self-Paced
Prices: €397
Language: English.
Website: User Research Academy
It is an academy with online courses primarily focused on user research. They offer a UX Research learning path that covers everything from the strategic vision of the product to how research intervenes in each of the planning and implementation phases of a product.
Courses offered:
- Introduction to UX Research.
- How to establish a roadmap for a research process.
- Netnography, empathizing through screens.
- How to conduct expert interviews.
- How to create a customer journey map, among others.
Prices: they offer free courses, paid courses, and also annual subscription plans for $35.
Language: Spanish.
Website: UXCool Academy
It is an initiative belonging to Torres Burriel, a Spanish User Experience (UX) and User Research Studio. It offers a catalog of online courses aimed at learning UX techniques to be applied in user experience, usability, information architecture, and digital product design projects. They also offer an advanced UX Research specialization program.
Course offered: Methodologies and Product Design Stages.
Price: €349
Language: Spanish - English.
Website: UX Learn
The Google Professional Certificate in UX Design is part of Coursera's portfolio. It does not require a previous degree or experience in the field. It consists of 7 courses, and the acquired skills are applied in practical projects. A 7-day free trial is offered, and you can pause your classes or cancel your subscription at any time.
Price: $39 per month (financial aid available).
Language: English.
Website: Google Career Certificates
Before concluding, we want to clarify that all online courses must be validated with each of the mentioned companies and organizations, as some data may be updated by them after this article is published. Therefore, what we have presented here is for guidance only.
If you want to learn more about UX user experience and CX customer experience, we recommend visiting our blog.
We are developing a new FREED course focused on providing the necessary knowledge and tools for you to get started in UX Research. If you want to train in this area and expand your professional scope, we invite you to sign up by entering your email, and we will tell you when it will be launched and, of course, all the details you need to know to be part of it. Join us!
