FREED Guide · Health Tech
UX and Usability in Healthcare: A People-Centered Health Tech Guide
Designing technology for healthcare has a distinct demand: usability errors affect diagnoses, treatments, and the trust of patients and clinical teams. In this guide, we gather our articles on healthcare UX research, clinical service prototyping, technological solution testing, and experience with devices and wearables, organized as a practical roadmap for health tech teams.
Featured guide
Usability, Design, and User Experience (UX) in Healthcare
We review the concepts of usability, design, and user experience for the development of new technologies and research in the healthcare sector.
Read the guideResearch in Clinical Contexts
Before designing, you need to understand the system: patients, healthcare professionals, protocols, and the real restrictions of a consultation room.
Prototyping and Testing Healthcare Solutions
In health tech, a prototype is the cheapest way to discover a serious error early. These articles show how to design, prototype, and evaluate services and devices.
UX Design and UX Research for Healthcare Service Prototyping
Prototyping services in the healthcare sector and options from a user experience (UX) design perspective. Usability and UX Research in a clinical context.
Usability and Testing of Technological Solutions in Healthcare
An article on the importance of testing prototypes of healthcare solutions and how to conduct usability tests in a clinical setting.
What is a Prototype + 7 Tools to Create One in 2026
The prototype: a widely used method in the early stages of product or service design. We explain what it is, what it's for, and how to create one.
Devices, Wearables, and Brand Experience
The healthcare experience doesn't end on the screen: sensors, wearables, and mobile applications are part of the same service and are evaluated by the same standards.
My Experience with a Brand: Abbott's Freestyle Glucose Sensor Test
A test of Abbott's Freestyle continuous glucose monitoring sensor. The pros and cons of using this device to measure blood glucose.
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Usability and User Experience with Wearables
Usability and user experience (UX) must also be applied when designing wearable devices. Here, we review some heuristics to consider.
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Usability and Testing Tools for Mobile Applications
What mobile app usability tests are, how to conduct them, and the best tools you can use to achieve optimal results.
Read the guideUsability: What It Is and Why It Should Matter to Us
If you need to align a clinical team or management before investing in research, start with the fundamentals of usability.
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